About Us

We are a team of professionals that provide top quality hotel services. TripAdvisor’s 2013 Travelers’ Choice Award as Best Hotel in Colombia, is recognition of our focus on our guests’ comfort and satisfaction. TripAdvisor also ranked us the 16th best hotel in all of South America.


Lancaster House opened its doors in August of 1996. Since April of 2001 it has been managed by Corphoteles Ltda. In its more than 10 years of experience, Lancaster House Suites y Eventos has undergone two major renovations and additions.

The hotel staff is continuously trained to guarantee the satisfaction of its guests. We hope your experience with us will be a pleasant one, and that you feel how important it is to us to offer personalized service. We hope that you will make Lancaster House your first choice for your stay in Bogota as well as for hosting your events. Lancaster House has been certified by the auditing company SGS and by the National Ministry of Tourism and has obtained a 4 star category and the Sol Muisca quality seal.

  • Our ethics policy is:
  • Lancaster House is committed to the comprehensive protection of children and adolescents through the implementation of the code of conduct “The Code” for the prevention of commercial sexual exploitation associated with travel and tourism. As such we inform all our guests that the hotel develops comprehensive protection for people under 18 years in accordance with the guidelines set by the international The Code certificate.

Our Social and Environmental Commitment

Lancaster House Suites and Events is committed to social and environmental responsibility. Therefore, we have developed programs that contribute to the maintenance and protection of our environment, our community, and Colombia.


As part of our social commitment we have partnered with Aldeas Infantiles SOS (SOS Children's Villages) the world's largest international organization dedicated to the direct care of children and young adults present in 133 countries. SOS Children's Villages aids families at risk and provide family environments for children and young adults who for some reason have lost the care of their parents, thus providing then with a new opportunity to grow up in a family environment full of love, respect and safety where they can live and develop as individuals. For more information you may go to http://www.aldeasinfantiles.org.co/

As part of our commitment to the environment, we support Fundación Natura a project that protects Colombia’s wonderful natural resources. As the official hotel of this organization, we support their efforts to replant the rain forests and their program which provides assistance to communities living in those territories.

We invite you to join us so that together we may help safeguard our natural resources, our communities, and help build a better and more beautiful Colombia for all of us to enjoy.

  • The conservation of natural resources through the management and efficient use of water and energy as well as minimizing air, visual, and noise pollution.
  • The implementation of policies for the purchase and consumption of products and management of waste.
  • Respect for cultural values and traditions, through the dissemination and promotion of cultural heritage.
  • Protection of human rights and labor by providing our employees with the tools to improve their skills.
  • Compliance with current national legislation applicable to our industry.
  • Lancaster House partners with Fundación Natura